TO RETURN OR EXCHANGE AN ITEM, PLEASE EMAIL US AT E-SHOP@PUNGITS.COM
PLEASE PROVIDE YOUR ORDER NUMBER AND REASON FOR YOUR RETURN. FULL-PRICE ITEMS WITH ORIGINAL TAGS THAT HAVE NOT BEEN WORN, WASHED, OR ALTERED CAN BE RETURNED WITHIN 14 DAYS OF RECEIPT FOR A FULL REFUND PLUS INITIAL SHIPPING COSTS. AFTER RECEIVING THE RETURN INSTRUCTIONS THE PACKAGE MUST BE DISPATCHED WITHIN 5 WORKING DAYS. AFTER 14 DAYS ALL SALES ARE FINAL.
SHIPPING COSTS ARE NON-REFUNDABLE.
THE CUSTOMER MAY CHOOSE THEIR PREFERRED METHOD OF RETURN SHIPPING. WE RECOMMEND INSURANCE/TRACKING AS PUNGITS IS NOT RESPONSIBLE FOR LOST PACKAGES. WE WILL CONTACT YOU AFTER WE HAVE INSPECTED THE RETURNED ITEMS AND WE WILL INFORM YOU ABOUT THE STATUS OF YOUR REIMBURSEMENT. PRODUCTS ARE TO BE RETURNED IN ORIGINAL CONDITION IN ORIGINAL, UNDAMAGED PACKAGING WITH PRICE STICKERS, HANG TAGS ETC STILL ATTACHED. GOODS SHOULD BE PACKAGED SO THEY DO NOT DEFORM IN TRANSIT. NO TAPE IS TO BE ATTACHED TO THE PRODUCT OR THE PRODUCT’S ORIGINAL PACKAGING. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.
WE RESERVE THE RIGHT TO REFUSE ANY RETURNS THAT DO NOT COMPLY TO THE ABOVE CRITERIA.
Product Exchange
AT THE MOMENT, PRODUCTS CANNOT BE EXCHANGED. TO OBTAIN A PRODUCT IN ANOTHER COLOUR OR SIZE, THE CUSTOMER MUST RETURN THE ORIGINAL ITEM AND PLACE A NEW ORDER THROUGH THE PUNGITS WEBSITE.
